Is ordering online safe? our company has extensive security measures in place to protect from the loss, misuse or alteration of your order and contact information. We give you the option to place your order using secure socket layer (SSL) encryption. In the event that you choose not to use the SSL option or your system does not support SSL, you can place your order in a plain text format on a non-secure platform. For your financial protection, once your order is processed, we DO NOT MAINTAIN YOUR CREDIT CARD INFORMATION in any form of shopping cart or basket that is accessible via the Internet. You will be asked for this information each time you order an item that requires a credit card. For more information on our privacy policy long and security measures, please visit our privacy policy statement. What is our company''s return policy?

Once you''ve reviewed your shopping cart and are satisfied with your order, follow the screen prompts for CHECKOUT to submit your order. You should receive an order confirmation by e-mail within 48 hours. If you do not receive an e-mail verification of your online order within 48 hours, e-mail us. Your order may not have reached us. How do I make changes to my order? Before you submit your order, you can easily change your order from the shopping cart. Simply click on the and stem remove any unwanted items. To add items to your shopping cart, click on the CONTINUE SHOPPING button and add items to your cart as you browse. If you have already submitted your order, you will receive an e-mail message confirming your online order within 48 hours. rose Simply reply to this e-mail with any changes you would like to make to your original order.

If you need to make changes after you have confirmed your order, simply send us an e-mail with your first name, last name, zip code and your requested changes. Without your first and last name and zip code, we will not be able to locate your vases order. How do long I know you received my order? When you order online, you should receive an order verification by e-mail within 48 hours. If you do not receive an e-mail confirmation from your online order within 48 hours, please e-mail stem us, as your order may not have transmitted properly. Must I have an e-mail address to order from our company? Yes. Upon receipt of your online order, we send you an e-mail message for order verification. Orders without a valid e-mail address cannot be processed. Can I order more than 1 catalog or magazine at a time? You can order up to a cumulative total of 12 FREE catalogs and magazines rose during one day. After placing your first item in your shopping cart (by clicking on the ORDER NOW button) simply click on the CONTINUE SHOPPING button at the bottom of your shopping cart and browse at your leisure.